FAQ for Magento 2

FAQ extension allows you to create a dedicated FAQ page, where all customer concerns gather in one place. The FAQs are displayed nearly on one page with collapse/expand the feature. Your customers can view relevant topics quickly without going through different pages and waiting for the pages to reload. It comes with two managers: FAQ manager and group manager. The latter allows creation/addition /deletion of any type of group to show the content and faq manager is for managing all the content.

  • Show all FAQ on CMS page and static block
  • Show FAQ by group on CMS page and static block
  • Add FAQ anywhere by widget
  • Load FAQ by ajax on group selection on the frontend
  • Custom FAQ URL
  • Can add any number of FAQs from the admin
  • Manage categories and edit them anytime from the admin
  • Add FAQ title and answers with detailed description (of any length) on the front end
  • Add FAQ with store view visibility
  • Add FAQ with customer group visibility
  • Multistore compatibility
  • Can add an icon for the group from the admin
  • Can add images, static blocks, widgets in FAQ in FAQ edit page from admin
  • Support collapse/expand view mode

COMPATIBLE WITH -COMMUNITY: 2.1.X - 2.4.X ENTERPRISE : 2.2.X - 2.4.X

$0.00

OVERVIEW OF MAGENTO 2 FAQ EXTENSION

FAQ extension allows you to create a dedicated FAQ page, where all customer concerns gather in one place. The FAQs are displayed nearly on one page with collapse/expand the feature. Your customers can view relevant topics quickly without going through different pages and waiting for the pages to reload. It comes with two managers: FAQ manager and group manager. The latter allows creation/addition /deletion of any type of group to show the content and the faq manager is for managing all the content.

The admin can add images, static blocks, and widgets as FAQ answers from the edit FAQ page. Admin can also filter, inline edit, column management, mass-delete, pagination in faq grid. Admin can upload a jpg or png image as a group icon from the edit group page. the customer can see a group with an icon at the frontend FAQ page. When a customer clicks on any group icon, the page will smooth scroll down to the relevant group's faq.

The admin can use settings from MENU->FAQ->Settings. Where admin can enable or disable the module, Enable or disable FAQ group's icon on the frontend. And enable or disable header and footer FAQ links. The admin can set ajax faq functionality from admin if there are lots of FAQs in store.

 

New Features

  • Show all FAQ on CMS page and static block
  • Show FAQ by group on CMS page and static block
  • Load FAQ by ajax on group selection on the frontend
  • Custom FAQ URL
  • Add FAQ anywhere by widget

 

Features

  • Can add any numbers of FAQs from admin
  • Manage categories and edit them anytime from admin
  • Add FAQ title and answers with detailed description (of any length) on the front end
  • Add FAQ with store view visibility
  • Add FAQ group with store view visibility
  • Add FAQ with customer group visibility
  • Add FAQ group with customer group visibility
  • Filter and group FAQs by categories
  • Easy and quick to install and configure causing no issues to the website functioning
  • Multistore compatibility
  • The content displayed in a simple accordion style occupies minimum space on the front end
  • Fully responsive as per Magento theme
  • Collapsible pull-out panel display user-friendly interface
  • Easy to navigate to any category and search by category
  • Enable/Disable FAQ category with a single click
  • Can add an icon for the group from admin.
  • Editor for adding FAQs.
  • Can add images, static blocks, widgets in FAQ in FAQ edit page from admin
  • Inline edit for FAQ and FAQ groups
  • Filter the FAQ with id, name, and group
  • Delete multiple FAQ and FAQ groups with the mass delete action
  • View all FAQs on the FAQ page
  • Support collapse/expand view mode
  • Smooth scrolling on group selection on the frontend

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2.0.12:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:
    - Improvements

2.0.11:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:
    - Improvements

2.0.10:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:
    - Fix page builder issue on the faq edit page

2.0.9:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Description:
    - Implement widget for FAQ

2.0.8:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Description:
    - Add new feature: Collapse All, Expand All Faq's
    - Code improvement

2.0.7:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Description:
    - Code improvement
    - Fix faq group not showing on selected customer groups
    - Fix ajax faq load on firefox
    - Fix multiple faq blocks on cms and static blocks

2.0.6:

2.0.5:

2.0.4:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Description:
    - Fix save admin grid bookmark
    - Verified compatibility with Magento 2.4

2.0.3:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Description:
    - Fix: FAQ Groups showing for not logged in customer

2.0.2:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Description:
    - Improvements

2.0.1:

2.0.0:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:
    - Add new feature - Show FAQ on CMS page and Static Block

1.0.8:

1.0.7:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Description:
    - Change configuration settings
    - Solve issue: Unable to select FAQ group on Frontend if "Page Style" is set to "Ajax" and "Show Group Icon" and "Show Group Title" are set to "No"
    - Solve Issue: Sorting by "Group" column does not work in FAQ grid
    - Solve Issue: Button "Go to Details Page" doesn't work
    - Solve Issue: Custom FAQ URL not working

     

1.0.5:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Description:
    - Implement dynamic FAQ URL functionality in the configuration

1.0.4:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Description:
    - Support with Magento 2.3.x
    - Implement Ajax faq functionality
    - Implement Meta title, keyword and description configuration

1.0.3:

  • Compatible with Open Source (CE) : 2.1 2.2
  • Description:
    - Fix issue base table or view not found reported by PieterDeg and Daniel Vallance

1.0.2:

  • Compatible with Open Source (CE) : 2.1 2.2
  • Description:
    - Fix group icon delete issue
    - Fix delete undefined record
    - Add new configuration setting to Enable/Disable group title
    - Add store view visibility settings for faq and faq group
    - Add customer group visibility settings for faq and faq group


1.0.1:

  • Compatible with Open Source (CE) : 2.1 2.2
  • Description:
    - Solve bugs, Install default data of faq and faq group. Support in Magento 2.1,2.2.

1.0.0:

  • Compatible with Open Source (CE) : 2.1
  • Description:
    - This is the first release of the FAQ extension for Magento 2.
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